Interactive

Malta – Casumo utilizzerà il software di protezione dei giocatori di Necton

Casumo has acknowledged the need for expert assistance when it comes to player protection by using Neccton’s mentore player protection software going forward.

Casumo’s players will now be supported by mentore’s AI-based solution that analyses player behaviour in real-time. The software recognises possible problematic behaviour and works to help both player and operator to identify and address the issue.

mentore è uno strumento innovativo di tracciamento dei giocatori che avvisa l'operatore e contatta direttamente i giocatori che mostrano comportamenti critici. Ad esempio, i giocatori vengono informati quando la loro frequenza di deposito aumenta in modo significativo e aiuta i clienti a prendere decisioni più informate sul loro gioco con feedback personalizzato.

Dr. Michael Auer, Director and Head of Development at Neccton, said: “We are delighted to welcome Casumo on board! We already work with so many of the world’s biggest gaming companies who recognise that our approach and our expertise is unique. We’re really excited to be bringing our value to the Casumo brand, and to helping their customers to play responsibly.”

Benjamin Pule, Head of Regulatory Compliance at Casumo, commented: “We’re really pleased to be partnering with Neccton as we continue to focus our efforts on responsible gaming. Casumo is constantly striving to provide the best possible customer experience in a safe environment, the mentore player protection software will allow us to reinforce this and proactively support our players.”